503 Workspace Offline For Days

My workspace has been offline with a 503 error for a week now (even though the admin panel shos the workspace is online).

I thought maybe it’s because I was on a trial I had less allocated resources so i paid for the month and still offline.

Not sure what’s going on.

1 Like

Hey @Gomeh_Saias ! Sorry to hear this is happening. Since your on cloud, I would contact [email protected], if the admin panel didn’t do anything. Did you try restarting the instance also through the same panel?

Hi @Gomeh_Saias , welcome to the n8n community.
In n8n Cloud, the admin dashboard can still be reachable even while the app itself is unhealthy, so the next step is to open a Support ticket/email with your workspace URL and timeframe so they can check the instance logs and recover it

Access the Cloud admin dashboard | n8n Docs