Academy Login Blocked - Verification email not sending

Hello everyone,

I was in the middle of taking a course on the n8n Academy when the site crashed and automatically logged me out.

Now, every time I try to sign back in, the platform states that a confirmation/verification email has been sent to complete the process. However, I am not receiving any emails at all (I have thoroughly checked my inbox, spam, and junk folders).

I have already tried:

  • Hard refreshing and clearing browser cookies/cache.

  • Testing in different browsers and Incognito mode.

  • Reaching out to support via email.

Since I am using a custom organization domain (@tjr.lu), I suspect my address might have accidentally been caught in an automated anti-abuse or suppression list during the site crash.

I really need to finish this training as soon as possible for my internship. Could a staff member or moderator please take a look or help me?

Account Email: israa.lazrak@tjr.lu

Thank you so much for your help!

Hi there,

We are investigating and will report back when we have an answer from our developers.

cheers,

Hello,

Your account has been reactivated. You should be able to login with your existing user credentials.

cheers,