Account recovert

Questions
1

I have my account and i changed the gmails now when the gmail changed i didn’t get even a single message to my new gmail and i forgot my password what should i do next to regain access to my account

2

Hello

Could you clarify if this is an n8n Cloud Account or Local Hosted instance?

1 Like
3

I was facing the same issue :sweat_smile: after changing my Gmail, I didn’t get any messages on the new email, and I had also forgotten my password. What worked for me was using the “Forgot password?” or account recovery option :key:. I had to provide some old account info to verify my identity. If that doesn’t work, contacting their support team directly really helps, they guided me step by step to regain access.

4

So i checked the email and it seems that i gave a wrong new gmail address and now i cannot connect to my account because i provided a wrong gmail address i misspeled it and i don’t know what to do. Jon_James I use n8n claude

5

You’ll need to raise a ticket with our support team, as you’ll have to answer some basic security questions to verify your identity and recover the account. Reach out to the team at [email protected]