Add Users not working

Describe the problem/error/question

In the Project members box, regardless of who I type or what, it says “no matching users”

What is the error message (if any)?

“no matching users”

Please share your workflow

I have just paid for the starter plan which says unlimitied users, I dont understand how to add someone?

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:

It looks like your topic is missing some important information. Could you provide the following if applicable.

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
1 Like

Welcome to the community @Joel_Edwardson !

Tip for sharing information

Pasting your n8n workflow


Ensure to copy your n8n workflow and paste it in the code block, that is in between the pairs of triple backticks, which also could be achieved by clicking </> (preformatted text) in the editor and pasting in your workflow.

```
<your workflow>
```

That implies to any JSON output you would like to share with us.

Make sure that you have removed any sensitive information from your workflow and include dummy or pinned data with it!


Before you can add a user to a project, the user needs to be added to the workspace. This initial step is done from the Settings page.

Once the user is added to the workspace and have acknowledged the invitation, you should be able to add him/her to the project.

ah got it thanks

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