“I created a workflow connecting a website chat via webhook to an AI Agent, but the agent isn’t returning any answers. For example, when I send ‘Hi’, the workflow returns: ‘Not possible to consult specialist. Try again.’ What should I do?”
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Hi @Fbn_Boc Welcome!
Can you show your exact workflow? Although the standard workflow according to what you are describing should be like this (this works):
And let me know what this flow is causing issue in your instance.
the issue here is likely that youre not properly passing the input to the agent — that agent node needs the query/prompt as an input. also are you using groq? some models are way more reliable for this than others. id suggest trying with openai or anthropic first to rule that out, then switch back once you know the workflow structure is correct
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