Ok, so my trial just ended, I was out for vacations and I had made 4 large workflows for a client that I was about to cointinue working on, I just entered my account and since I did not paid all my workflows are now long gone. I was about to enter and make a payment to continue using the flow, I have never received an email or something related to the deletion of the workflows.
This is it, this was the last time I will ever use this “tool”, what I was thinking …
Like Bart said you do get emails for this also they apparently keep your data for 28 days which is pretty good in my opinion.
Not sure how long your holiday was, but seems like a nice and long holiday. Hope you had a great holiday
I understand your frustrations for losing work, but you can only blame yourself for that. You cannot expect a trial account to last for ever and definitly you don’t use trial accounts to build things for clients. A trial account is to test the tool and see if it can do what you need it to do. Also to see if you like using it of course.
Assuming you went on a very long holiday you would probably have known this before going that your trial would be done when you got back. So it is up to you to create a backup of the data before going and/or check how long the data is stored after the trial has ended.
Honestly I would always backup my work for myself as you never know what happens.
It’s a pretty dumb assumption to make. Why on earth would you assume that configurations or work gets deleted automatically? Almost every other No Code tool just deactivates your project (without deleting).
For new users especially, they might not even be aware of ‘backup’ options in n8n, this is just an extremely negative first ‘experience’ to get. For people working on multiple projects accross multiple platforms, it’s not that uncommon to have to wait on other inputs/people/projects and having something ‘idle’ for a month.
And OK, you do get an email. BUT:
It might end up in spam
It’s only 1 email, some of us have 100’s of mails a day. Easy to miss it.
I can’t imagine that the key kb in data are that big of a deal to just keep ‘idle’ for a month or 2 (or even longer).
Of course it is a choice how long they would save the data.
Personally I think 28 days is pretty fair for trial accounts, maybe a bit longer for paid accounts after they expire just in case.
It does not matter what other platforms do, it is their platform and they decide.
When you work on client stuff you should always just pay for an account, the trial is there to test a product not to work on workflows for clients. Also you are responsible to keep it safe and create backups. If you work for clients you need to make sure you know the basics of how to deal with that stuff, or not take on clients.
Projects being idle doesn’t matter if you simply subscribe, so that reason is just nonsense. If you are on a trial account you know it will expire at some point, so then you should think of what happens when it does expire.
For internal projects it is a bit different of course, but then again it really is your own responsibility to take care of your subscription(s) and/or backups.
It isn’t a lot of data for them to store a bit longer, but why should they? You do not pay for the product, but do want the storage/service?
Also might have implications GDPR wise, as they do not check the workflows for personal data.
Of course missing the email because it is in spam or lost in the mailbox would not be nice, but that is not really their problem. Having more than 1 email going out would make sense, not sure how many are sent though.