How do we add Autotask PSA as an application? I heard they recently added it but can’t find it listed.
It looks like your topic is missing some important information. Could you provide the following if applicable.
- n8n version:
- Database (default: SQLite):
- n8n EXECUTIONS_PROCESS setting (default: own, main):
- Running n8n via (Docker, npm, n8n cloud, desktop app):
- Operating system:
@jsuncmt Is this what you’re referring to?
If so, this is a community node. You need a self-hosted community edition of n8n to install and run this. Here are the instructions on how to do this:
If you are in cloud version:
There’s no native Autotask PSA node in n8n right now—it’s not listed in the app catalog. You can still connect it using the HTTP Request node with Autotask’s REST API. Here’s the quick solution:
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Get API Credentials: In Autotask, go to Admin > Account Settings & Users > Resources/Users, add an API User, and grab the Username (Key) and Password (Secret).
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n8n Setup: Add an HTTP Request node. Set the URL to https://webservicesX.autotask.net/ATServicesRest/V1.0/[resource] (replace X with your zone—see docs below). Use Basic Auth with your credentials. Start with a GET request to test (e.g., /Tickets for ticket data).
For full details, check these official docs:
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Autotask REST API Intro: Home Page
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API Best Practices: https://www.autotask.net/help/DeveloperHelp/Content/AdminSetup/2ExtensionsIntegrations/APIs/RESTAPI_best_practices.htm
If you are in self hosted version:
Go to settings > community nodes > install > “n8n-nodes-autotask” >
enter
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