Bug with an official node not showing up in n8n templates and search results. Please, help!

Questions
, ,
1

I’ve been trying to resolve this issue for 2 months already, and nobody’s helping me… It’s very frustrating because it makes me feel that n8n doesn’t care about the builders who use the platform. I am working on a popular AI tool that offers n8n integrations and have a YouTube channel with 42K subscribers and because of this problem I’m having I also let down my audience and subscribers as well…

Can someone please finally help?

Here are the two main problems:

…

1) Our official n8n node doesn’t show up in search results:

For instance, see this search query page where I typed in the name of the node “InfraNodus Graph RAG” (and selected it in the search suggestions where it does appear): https://n8n.io/workflows/?integrations=InfraNodus+Graph+RAG

The node itself is here: https://n8n.io/integrations/infranodus-graph-rag/ (it exists and is verified and approved since November 2025)

But it’s not in the search results! This is crazy, because when our customers look for it they don’t find anything.

It took us a lot of work to develop it and it’s not even visible in n8n search results. It’s very frustrating.

…

2) When you open the node’s page on n8n, you only see 1 workflow that features this node, but we have 3.

The other 2 workflows that were approved and listed in the directory that use this official node do not have the actual node - instead there’s a ? mark.

It’s a bug in your system and it holds us off from developing more stuff for n8n.

Is it possible to solve it?

Here are the workflows:

As you can see, there’s a ? mark in place of our official node that we use.

When you copy this workflow it shows up in n8n because it is in the system, but why is not in the embedded templates and search results?

2

“Hey InfraNodus, yeah I get what’s going on here. It sounds like the node is being cached by n8n for a while before showing up in search results and templates. Have you tried clearing your browser cache or using incognito mode to see if that makes a difference?”

3

Of course, I have. I’m a developer :slight_smile:

But this theory is not correct, because otherwise it would at least show up in the search results and it doesn’t.

Also, the templates that use it would show up on the node’s page and they do not.

4

I’m seeing your workflows on my end, at least the ones i think you want me to see.

I would contact n8n support to fix this issue. If its a official node it shouldnt be a question mark but if its a community node it makes sense.

Screenshot 2026-01-17 at 10.05.53 AM
Screenshot 2026-01-17 at 10.05.53 AM1526×1334 94.1 KB

Screenshot 2026-01-17 at 10.05.24 AM
Screenshot 2026-01-17 at 10.05.24 AM1920×876 63.7 KB

5

Hi @InfraNodus,

Have you tried sending a DM to one of the n8n team members for support?

6

Of course, I have. It’s the first thing I did. They said they fixed it at the beginning of December. It was not fixed. And they stopped answering since. That’s why I had to resort to posting on the forum. It’s super disappointing.

1 Like
7

No, what you are seeing at the templates we have.

However, when you type in the name of our official NODE (InfraNodus Graph RAG) and SELECT it in the search box (which means it’s there), you’ll see ZERO templates, even though 3 feature that node already.

Also when you go to the node’s page, you only see 1 not 3.

Finally in the nodes themselves you see a ? mark instead of the node’s name.

I provided all the links to confirm that in my original post.

8

I’m sorry your having this problem. I agree with @Wouter_Nigrini , you should try to dm one of the team members, you said you already did, but did you do it through the forum?

9

Ok, I emailed them and got a response.

Shall I also try through the forum? What would be the usernames I should look for?

Thanks!

10

Well if you got a response i wouldnt dm them as to not annoy them.

The community manager here is bartv, he might be able to assist you.

11

Email support would be the best place to communicate with the team to resolve your issue. We can simply help you with technical issues with implementation on here and not really help with account related issues

12

Thank you for the contact, but let me point out that it’s a bit strange to think that you’re going to “annoy” somebody when you are a paying customer and an affiliate who’s actually putting their own reputation on the line to earn money for them (like is the case with me). So I don’t quite understand your logic?

Shall I just quietly sit in the corner and patiently wait until the Gods of n8n will find a moment in their busy schedule to address an apalling bug that makes my work invisible?

13

Thank you for trying to help though!

I thought somebody from n8n is reading the forum, but apparently since they got the new round of funding, they don’t care.

14

Hey Dmitry,

Sorry this has dragged on. We do care about our creators (I’ve been following up on your ticket every few weeks), it just hasn’t been prioritized fast enough vs other work.

This isn’t a cache/browser issue, but our directory/indexing + template-rendering bug:

  • the integration is approved but not being indexed into workflow search

  • some templates fail to resolve the node, so they show “?” even though import works (note this has been resolved in December, except for nodes that are used as AI tools)

But no need to worry - we’ll get this in front of the right owners at one point (it also blocks our AI builder’s ability to recommend community nodes/templates). I’ll keep you posted.

4 Likes
15

Hi Miha

Thank you very much for responding.

But I got a similar response from you and your colleagues back in December. You wrote that everything was figured out and will work shortly. And yet, it’s not…

Do you have any idea when the owners will get this in front of them and do something about it?

16

Planning started today.

17

Hello @Miha Is there any news on that? I still don’t see the node showing up in search results…

I think it’s affecting a lot of your users = makes them less motivated to create nodes for you = less interest to forward traffic to n8n.

I understand it’s not your main priority considering that it took us over 2 months to even get it in front of the team, but in the long term this fix will have real financial advantages to you as creators will be sure their work is correctly displayed and shown and therefore more motivation to post more n8n-related content and not to look for other platforms to integrate with (of which I’m pretty sure you’ll have a lot very very soon, including from Google, Anthropic, and OpenAI). One edge you have there is the proximity to developer community (and ensuing loyalty) but for that to work, it would be great to have those basic bugs fixed…

I would really appreciate a response here so I can understand the expected timeline.

Thanks.

18

Sorry, that’s not how things work, especially given our current workload and other priorities. You’ll be notified once the fix has been deployed - but we won’t be committing to any timelines.

19

Alright, thank you for the answer.

But if somehow we made it work to show at least one workflow on the template’s page — InfraNodus Graph RAG integrations | Workflow automation with n8n — maybe it would be possible to contact somebody about manually adding those to the node’s templates while your team is working on a fix?

Thank you!

20

The fix for the community node being displayed as ? (when used as a tool) will be released with version [email protected]

These changes might not immediately be reflected on the workflow preview in the template library, since we will need to update the preview app too.