Hi everyone 
Built an AI customer service bot for a beauty store that answers product questions, gives skincare recommendations, and handles delivery inquiries all on Telegram.
What it does
Answers product questions with prices and sizes
Gives personalized skincare recommendations by skin type
Handles delivery and logistics queries
Auto-ingests new products from Google Drive into Pinecone
Maintains conversation memory across the session
Responds instantly on Telegram 24/7
How it works
When a new product file is added to Google Drive, the workflow automatically downloads it, processes it, and uploads it to Pinecone as embeddings. When a customer asks a question on Telegram, the agent retrieves the relevant context from Pinecone and responds accurately.
Tech Stack
n8n
Pinecone (vector store)
OpenAI
Google Drive trigger
Telegram Bot API
AI Agent + Memory nodes
The auto-ingestion part is what made this production-ready the store owner just drops a file in Google Drive and the bot knows about it instantly. No manual updates.
Still improving it
thinking of adding order tracking integration next. What would you add?