Can We Request Environment Changes on Cloud? Code Node Works Self Hosted, Timeout on Cloud

Essentially, on self-hosted, a workflow I created all Code nodes execute almost immediately. This is on “large” data, a 11mb text file that needs to be custom parsed into a csv format. The code is very simple.

Porting this to a client’s Cloud account, the code node’s take well over 60s and always error with execution timeout.

Can we request a timeout increase, or more efficiently, a higher spec VPS for the instance?

It looks like your topic is missing some important information. Could you provide the following if applicable.

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:

hi @ThinkBot

access to higher specs is available by choosing a higher plan (Pro) Memory-related errors | n8n Docs.

If you need anything tailored to your needs, worth talking to our enterprise team to create a custom plan to your needs.