Cannot login to Azure Hosted N8N

Questions
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1

Hi all, I have hosted an n8n instance on Azure (custom docker image using docker.n8n.io/n8nio/n8n:latest) , it was working perfectly fine since last Friday. Today I cannot access to the instance even though I put the right credentials, I always get the message:

Wrong username or password. Do you have caps lock on?

I noticed in the signin page shows this errors even before trying to login:

GET https://<web-app-name>.azurewebsites.net/rest/events/session-started 401 (Unauthorized)

index-DuT-FIl1.js:188943 Uncaught (in promise) ResponseError: Unauthorized
    at request (index-DuT-FIl1.js:188943:13)
    at async makeRestApiRequest (index-DuT-FIl1.js:188963:20)
    at async sessionStarted (index-DuT-FIl1.js:189204:10)

GET https://<web-app-name>.azurewebsites.net/rest/login 401 (Unauthorized)

Does anybody knows what could it be?

I’ve been searching the solution but I haven’t found it and I need to access to the workflows I have there cause they are very important to me.

Thanks in advance.

2

Hey, let’s unblock you asap

Inside the container, run:

docker exec -it <container_name> n8n user-management:reset --email [email protected]

This will send a reset link (if SMTP is configured).
If SMTP isn’t set up, use:

docker exec -it <container_name> n8n user-management:change-password --email [email protected] --password newpassword

That will directly overwrite the stored password.

Let me know if this helps

3

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