# Cannot upgrade plan

**URL:** <https://community.n8n.io/t/cannot-upgrade-plan/51676>\
**Category:** Questions\
**Tags:** cloud\
**Created:** [August 12, 2024, 5:16pm UTC](https://community.n8n.io/t/cannot-upgrade-plan/51676 "2024-08-12T17:16:24Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![octoalex](https://avatars.discourse-cdn.com/v4/letter/o/a87d85/32.png) [@octoalex](https://community.n8n.io/u/octoalex)\
**Post date:** [August 12, 2024, 5:16pm UTC](https://community.n8n.io/t/cannot-upgrade-plan/51676/1 "2024-08-12T17:16:24Z")

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Hello, n8n!

I am trying to upgrade my plan (my trial will end by tomorrow), but I am getting the “_cannot take payment at this time_” message.  
I browsed the forum and saw this post:

> [@Cannot upgrade plan during trial](http://community.n8n.io/t/cannot-upgrade-plan-during-trial/28269):
>
> Hi there n8n, I noticed that when you create a new cloud account and fill in your creditcard details, you cannot upgrade your account. It seems you have to sit out the 7 day trial until you can upgrade. But I already know I want the pro plan, and I need to invite other users. But to invite users I need to upgrade… which is not possible. It should be easy to buy, not hard laughing Thanks for making an awesome product! I really really think n8n is great. And I also really think it should be …

It gave me hope for a moment, but the “Cancel subscription” button is no longer available (I guess?). So it doesn’t help.

If it’s 100% sure that by the end of the trial I will be able to do it, then I guess that’s ok. But by wednesday I will run a presentation and I plan to show the n8n’s UI. Would be cool if no “trial” tags were on screen.

Is there any other potential fix that I can try while the waiting game plays itself?

Thank you.  
Awesome product, by the way. I am currently a [Make.com](http://Make.com) customer, and this is just way more powerful.

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**Author:** ![n8n](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/n8n/32/26906_2.png) [@n8n](https://community.n8n.io/u/n8n)\
**Post date:** [August 12, 2024, 5:16pm UTC](https://community.n8n.io/t/cannot-upgrade-plan/51676/2 "2024-08-12T17:16:25Z")

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It looks like your topic is missing some important information. Could you provide the following if applicable.

- **n8n version:**
- **Database (default: SQLite):**
- **n8n EXECUTIONS\_PROCESS setting (default: own, main):**
- **Running n8n via (Docker, npm, n8n cloud, desktop app):**
- **Operating system:**

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**Author:** ![mariana-na](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/mariana-na/32/40200_2.png) [@mariana-na](https://community.n8n.io/u/mariana-na)\
**Post date:** [August 13, 2024, 7:37am UTC](https://community.n8n.io/t/cannot-upgrade-plan/51676/3 "2024-08-13T07:37:17Z")

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Hi @octoalex,

I’m sorry you’re facing some issues!  
You should be able to upgrade at any point during the trial.  
Do you want to send me your account name and email via PM and I can take a look at what is holding this up?

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**Author:** ![octoalex](https://avatars.discourse-cdn.com/v4/letter/o/a87d85/32.png) [@octoalex](https://community.n8n.io/u/octoalex)\
**Post date:** [August 13, 2024, 2:53pm UTC](https://community.n8n.io/t/cannot-upgrade-plan/51676/4 "2024-08-13T14:53:19Z")

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Hello. Yes, I would like to do that.  
It’s my first time in this forum, though. So I am not sure how to PM you.

I tried again today - and for my surprise, the trial actually “reset”. I did not lose anything - I mean the time. It is back to 7 days.  
Still wasn’t able to subscribe. So your help will be appreciated! Thank you for the reply.

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**Author:** ![BramKn](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/bramkn/32/11894_2.png) [@BramKn](https://community.n8n.io/u/BramKn)\
**Post date:** [August 13, 2024, 3:04pm UTC](https://community.n8n.io/t/cannot-upgrade-plan/51676/5 "2024-08-13T15:04:10Z")

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if you click on the persons name you can select message

 ![image](https://europe1.discourse-cdn.com/n8n/original/3X/6/4/64012a53d0f75597a0b0cb4be015f66a692de834.png)

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**Author:** ![mariana-na](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/mariana-na/32/40200_2.png) [@mariana-na](https://community.n8n.io/u/mariana-na)\
**Post date:** [August 13, 2024, 3:06pm UTC](https://community.n8n.io/t/cannot-upgrade-plan/51676/6 "2024-08-13T15:06:05Z")

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@octoalex

That was @Jon, our community engineer, who added 7 extra days to your trial this morning to buy you a little more time while we sort this out 😁

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**Author:** ![system](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/system/32/195824_2.png) [@system](https://community.n8n.io/u/system)\
**Post date:** [August 20, 2024, 3:06pm UTC](https://community.n8n.io/t/cannot-upgrade-plan/51676/7 "2024-08-20T15:06:32Z")

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