Our current workspace owner is leaving the company and we need to change the billing information and email that is set up. Need help with re-assigning the workspace owner and the fields mentioned.
@Irem_Kuruner hello! The current owner must log in, navigate to settings and replace their email address with the address of the new owner.
For more details see this link: Change Instance Ownership or Username | n8n Docs.
Note that for the change to be effective, the new email address must not be associated with any other n8n account, as each instance can have only one unique owner email. If the intended email is already linked to an existing user, change or delete that user first so the email becomes available.
Hey @Irem_Kuruner, that doc covers changing the owner email, but if you also need to update billing details (card, invoice address, company name), that’s usually a separate step under Settings > Usage and Plan > Billing, only the workspace owner can access that, so make sure to update it before the current owner loses access.
A couple of practical tips for a smooth handover:
Update the billing info first, then do the ownership/email change last, since the owner needs to be logged in to do both
If the outgoing owner’s email is also tied to payment receipts, update the invoice email separately so future invoices go to the right inbox