Change domen form

Hi! I want to change my instance subdomain from ‘sviatoslav’ to ‘нове_слово’. Could you please help me with this?"

Hi @Product

Unfortunately, you cannot change the subdomain of an existing n8n cloud instance.

According to n8n’s official documentation, the subdomain of your cloud instance is directly tied to your account username. Since the username cannot be changed after the account is created, the subdomain remains fixed.

How then can there be a solution? can I come up with something?

If you want a different subdomain, you will need to create a new n8n cloud account with the desired name.

Please be aware that you requested the subdomain нове_слово. There are two potential issues with this:

  1. Character Support: Most cloud platforms, including n8n, require subdomains to follow standard DNS rules, which typically only allow Latin characters (a-z), numbers (0-9), and hyphens (-). It is highly unlikely that the system will accept Cyrillic characters (нове_слово) for a subdomain or username.
  2. Special Characters: Even if Cyrillic were supported, the underscore (_) is often not permitted in subdomains (hyphens are the standard separator).

When you create your new account, I suggest using a transliterated version of your name using Latin characters and hyphens, such as:

  • nove-slovo
  • noveslovo

Before migrating your workflows to a new account, remember that you will need to manually export your workflows and credentials from your current instance and import them into the new one.

I got it. Thank you for your answer!