n8n Account

Hello everyone, I’m not receiving a link to reset my password. HELP!!! Thank you

Hi @bouabdallah_nacera

If you are using n8n Cloud, check your spam folder, try requesting a magic link at app.n8n.cloud/magic-link, or email help@n8n.io for support. If you are self-hosting, the problem is likely that your email settings (SMTP) are configured incorrectly or your server is blocking the necessary ports; you can fix this by updating your environment variables or using a technical command like n8n user-management:reset in your server’s terminal to reset your account access

hi, a few things to check:

  1. Look in your spam/junk folder; reset emails often land there

  2. Wait a few minutes and try requesting it again

  3. If you signed up with Google OAuth, there’s no password , use the “Continue with Google” button instead

Which email did you use to register?