Connect n8n to webhook on desktop app

Describe the issue/error/question

i’m new to n8n and i installed the desktop app on my laptop which is connect to internet.
i’m trying to develop a workflow that read data from a webhook(Tally form submission) and then send an email to gmail. But it is not working, using “Test URL” or “Production URL”.

What is the error message (if any)?

Using the URL (“Test URL” or “Production URL”), the response is “404”.

Please share the workflow

(Select the nodes and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow respectively)

Share the output returned by the last node

Information on your n8n setup

  • n8n version: 0.165.1
  • Database you’re using (default: SQLite):
  • Running n8n with the execution process [own(default), main]:
  • Running n8n via [Docker, npm,, desktop app]: Desktop

Hey @midja, welcome to the community!

I am sorry to hear you’re having trouble here. The desktop app uses a special tunnel to allow external webhooks to send data to your n8n instance (which is usually not possible). This tunnel connection can unfortunately break (for example when your network connection is interrupted). @ivov shared some more technical details on this tunnel over here.

tl;dr a webhook URL of https://{adjective}-{noun}-{number} indicates a problem with the tunnel.

Is this by any chance the URL you are seeing? If so, you’d need to remove the existing tunnel subdomain. If you are on Mac OS this can be done by closing the desktop app, opening the ~/.n8n/config file and removing the tunnelSubdomain line and the comma in the line above, making sure it’s valid JSON when saving the file.


	"encryptionKey": "123abc456",
	"tunnelSubdomain": "123abc456"


	"encryptionKey": "123abc456"

Now when restarting n8n desktop it should register a new tunnel URL. On Windows the required config file would be in the C:\Users\<username>\.n8n directory.

Hope this helps! Let me know if you run into any trouble with this.

On a side note, if you plan to use n8n for reliably processing form submissions even when your desktop computer is switched off or not connected to a network, you might want to consider hosting n8n on a server (this requires some initial effort to set up) or using Both options would mean you don’t have to deal with a possibly unstable tunnel.