Connection lost - cloud hosted

Questions
1

Describe the problem/error/question

I am getting 'connection lost' and then connection establishes again after a couple seconds. This has been going on for a long time in multiple devices and multiple connections. Connection lost and publish button keep switching places in a time period of a few couple seconds. Why is this happening?

What is the error message (if any)?

Please share your workflow

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
2

@Aarush_Bisht, although this gets fixed automatically and this is rare and should not cause a problem other than a bit of annoyance, you can give your n8n instance a restart from the admin dashboard, maybe that would help.

3

As I am not the admin of our instance and sending him request to restart the instance might take time. Is there any thing I can do from my side?

4

@Aarush_Bisht there is nothing you can do without the admin dashboard as that holds all the n8n instance controls, and that is not a HUGE problem, as i also have faced that it usually gets back online in 2-3s

5

ok sure. let me give it a try.

6

@Anshul_Namdev I tried through admin. but today it is happening again. any idea why this happens though??

7

@Aarush_Bisht I understand n8n Cloud sometimes behaves like that, and that should not be causing you any issue as it gets back in 2-3s, but still, if that is bothering you, you can request a close inspection of your instance here.

ā†’ Where To Ask N8n Questions And Get Fast Answers Ā» Qixazow

For now you can just try switching to different browsers or maybe check your network, which rarely has the problem related.