"Couldn’t connect with these settings. More details" ERROR

Describe the problem/error/question

I’m using a self-hosted version of n8n (v1.92.2) and trying to set up a Shopify integration. Although I’m sure the API credentials (Admin API access token, Store URL, etc.) are correct, I keep getting an error when I try to connect.

What is the error message (if any)?

Couldn’t connect with these settings. More details
Unfortunately, no further detailed error message is shown.

Information on your n8n setup

n8n version: 1.92.2

Database (default: SQLite): SQLite

n8n EXECUTIONS_PROCESS setting (default: own, main): own

Running n8n via (Docker, npm, n8n cloud, desktop app): Docker (self-hosted on AWS)

Operating system: Ubuntu 22.04 (EC2 instance)

Can you help about this?

1 Like

Hey,

I assume you followed this Shopify credentials | n8n Docs

I’m wondering u mentioned ec2 instance, does this have a domain name attached / is the instance able to access the internet? seems like connection issue at the moment, does it say anything further on ‘more details’

Hey,

Thanks for your interest.

Yes, I followed the guide and did it completely and there is no problem with the internet. Even the Openai connection is connected and shows green. Also the error says “forbidden”. I am attaching the image.

I was only giving “read_orders” permission. When I gave all 4 recommended permissions in the guide, it was able to establish the connection. Interesting but this is how I solved it.

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