Course 1 Result not received on my email

[M_Umar_Alam]

Hi, I took the level 1 course Exam and didn’t receive the results. I checked my spam folder, it is not there.

When I checked with https://internal.users.n8n.cloud/webhook/course-level-1/verify?id=faf30e54d7e7b9d5f59f32b6cd323483, It results into pass category.

Unique ID: faf30e54d7e7b9d5f59f32b6cd323483

[Naufal_Fayyadh]

Hello M_Umar_Alam, welcome to n8n Community! Previously, congratulations on completed n8n course level 1!

If the verifier endpoint shows pass for faf30e54d7e7b9d5f59f32b6cd323483 but you didnt get the email, its almost always an email-delivery issue (like typo, spam filtering or bounce).

Maybe there are several that you can do:

• Confirm the email used in the exam form is the one you’re checking now.
• Whitelist n8n senders in your mail client (and check Promotions/Updates tabs). Add domain like n8n.io to your allowlist.
• Ask for manual resend by contacting n8n support, include your unique id, the email address you used for the exam, and subject: Academy Level 1 – certificate email not received
• If you used a corporate mailbox, try a personal email as a fallback (corporate filters sometimes block transactional mails).

Community members cant trigger resend, but the n8n team can re-issue the certificate to your address once they verify the UID.

Maybe thats all i can share, hope this will be works for you!