Creator Portal — 3 templates stuck on "AI review in progress" for hours

Account: takato-door
I submitted 4 workflow templates today (2026-05-30) through the Creator Portal.
One of them moved to “Under review”, but the other 3 have been stuck on
“AI review in progress” for over half a day with no change.
The modal says the AI review “usually takes a few moments”, but it has been
stuck far beyond that.
What I’ve already tried:

  • Logged out and back in — no change
  • Reloaded in a different browser / incognito — no change
    There is no UI to re-submit, cancel, or re-trigger the stuck items.
    Could you please manually re-trigger the AI review for the 3 stuck templates?
    Note: This is about the template AI review queue, not a self-hosted workflow
    issue, so the usual n8n version / database / setup info doesn’t apply here.
    Thank you.

Hi @takato

To fix this, you should email help@n8n.io with your account details and the names of the stuck templates so the n8n team can manually unblock them. You can also report the issue to the n8n community on their Discord server to get the attention of the developers.

Thank you @kjooleng! I’ve just emailed help@n8n.io with my account
details and the names of the 3 stuck templates. I’ll wait for the team
to unblock them. Much appreciated!

Emailing help@n8n.io is the right move - the AI review queue does occasionally get stuck, especially when multiple templates are submitted in quick succession. Once the team manually re-triggers it, the review usually completes fast. Welcome to the creator community, and good luck with the templates!