I accice¡dentaly run a flow many times, because it has a bug, and reached the monthly limit, and it may 5th! my prod workflows are stopped and I need please to reset the quota. I already fix the issue and wont hapend again! Which are my options! this is my url https://swangroupai.app.n8n.cloud/
You can reach out to help@n8n.io for a one time limit reset
@jpghelfi for the help@n8n.io email, including a few specific things upfront usually gets u a same-business-day reset on community/starter plans since they’ll ask for them anyway. send ur instance URL (swangroupai.app.n8n.cloud, already in ur post), the workflow ID that hit the loop with a one-liner of the bug u fixed so they know it wont recur, a screenshot of Settings → Usage showing the cap, and mention whether this is ur first reset request — first ones almost always get approved, repeat ones get pickier.
while u wait, ur deactivated workflows wont fire even when the next billing cycle rolls over until u toggle them back on manually — easy thing to forget on top of waiting for the reset. and worth checking the loop bug fix actually held under load before u flip them back, since the quota goes faster than people expect on cloud (a single recursive webhook can chew through 2500 executions in under an hour).