Hi everyone,
I am on the Starter (Monthly) plan and my executions are stuck at 2,500/2,500 and I cannot use my workflows at all.
I have already paid:
USD 24.00 on 14 May 2026
USD 24.00 on 23 March 2026
I contacted support and was told the reset was done, but the count is still full. Days are passing and this is seriously affecting my work.
Has anyone experienced this issue before? Is there anything I can do while waiting for support to respond?
Please help! 
Please reach out to help@n8n.io
good morning @yasmine 
Did you get a chance to update the instance to the latest stable version (2.20.9) and test again after reopening the workspace/logout-login? If the error persists, go with Kajooleng’s suggestion.
@yasmine if the issue still not fixed please provide your email i forward this to n8n internal team or your n8n instance subdomain
@yasmine I have passed this to the support team to look at, You don’t need to open multiple posts and if you have a ticket open with support it is normally best to respond to them there.
From what they have said this was resolved 2 hours ago so you should be good now, Please also keep in mind that execution limits are typically reset on the 1st of each month.
Yes, it worked! Thank you.
Best regards,
Yasmine
@yasmine, we kindly ask you to mark the best answer as a solution so that community members can find help more easily.
