I work the front desk of a fitness studio, and the same three moments kept costing us leads and members: unanswered inbox questions about pricing/schedule/trials, no-shows that never get a re-engagement nudge, and DMs/form fills that fall through the cracks after hours.
So I built three n8n workflows around one constraint: the AI drafts a reply, it never sends automatically. A person always reviews before anything reaches a member or lead.
Workflow 1, Inquiry Auto-Reply: Gmail Trigger + OpenAI categorization, drafts to Gmail Drafts.
Workflow 2, No-Show and Cancellation Follow-Up: webhook from booking system, drafts a re-engagement email.
Workflow 3, Missed Inquiry Recovery: catches DMs, form fills, and after-hours calls, drafts a reply or an internal staff alert if there is no email to reply to.
Recorded a short demo of the underlying draft-only mechanism here: https://www.youtube.com/watch?v=y0Z-VyuifjI
I packaged the three workflows plus prompt reference docs and sample test data as a kit if anyone wants to adapt it for their own studio: https://n8nmarkets.com (search Fitness Studio Front Desk Kit).
Happy to answer questions about the setup, the prompt design, or the draft-vs-send safeguard.