Hello everyone,
I'm using the n8n free trial. After a bug, I cleared my browser cookies and was logged out of the instance, and now I can't log in again using the original email and password I set.
When I try to log in, I get the following message:
"Problem logging in – Incorrect username or password. Do you have Caps Lock enabled?"
And when I click "Forgot my password" and enter my registered email, I get:
"Recovery email sent
We've emailed my email (if there's a matching account)"
The problem is that no recovery email has arrived, nor has the welcome email from when I registered (I think I must have deleted it). I can't access my account to continue working on my automations.
Remember, the free trial hasn't ended yet; I still have several days left.
I would really appreciate any help on how to regain access. Thank you in advance!
n8n Version: 1.110.1
Running n8n via: Cloud
Operating System: Microsoft Windows 11
Hey @Lucas_Holanda ,
- Are you sure signed up with that email? Could it be you misspelled you email and never received any email? Normally you should have received a couple of emails in the first days.
- Did you check your spam/junk folder?
- Otherwise, you might have contact n8n support
I am having the same issue and on two unique email addresses