# Freshservice integration \[GOT CREAED\] **URL:** \ **Category:** Feature Requests (done)\ **Tags:** node\ **Created:** [May 29, 2021, 8:38pm UTC](https://community.n8n.io/t/freshservice-integration-got-creaed/6050 "2021-05-29T20:38:42Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Allwynpradip](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/allwynpradip/32/4989_2.png) [@Allwynpradip](https://community.n8n.io/u/Allwynpradip)\ **Post date:** [May 29, 2021, 8:38pm UTC](https://community.n8n.io/t/freshservice-integration-got-creaed/6050/1 "2021-05-29T20:38:42Z")
Can a integration for Fresh Service be added this would help us to automate work flow when tickets are created > **[Service Desk API for Developers | Freshservice](https://api.freshservice.com/v2/)** > > If you are developer who wants to build applications on top of our service desk platform, the Freshservice APIs is all you need. ---
**Author:** ![RicardoE105](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/ricardoe105/32/550_2.png) [@RicardoE105](https://community.n8n.io/u/RicardoE105)\ **Post date:** [May 29, 2021, 8:50pm UTC](https://community.n8n.io/t/freshservice-integration-got-creaed/6050/2 "2021-05-29T20:50:22Z")
Welcome to the community @Allwynpradip If I understand well, you are interested in a freshservice trigger right? If so, you can do right now using the Webhook node and the Action “trigger node” in freshservice. > **[Setup application callbacks from your service desk | Freshservice Observer...](https://support.freshservice.com/en/support/solutions/articles/157143-using-webhooks-with-the-workflow-automator)** > > Note: We've updated our pricing and packaging. This feature is available from Blossom plan for customers who signed up before Nov 2nd 2020.   What is a Webhook?   A Webhook is a “callback” to an application or web service that is... ---
**Author:** ![Allwynpradip](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/allwynpradip/32/4989_2.png) [@Allwynpradip](https://community.n8n.io/u/Allwynpradip)\ **Post date:** [June 3, 2021, 12:08pm UTC](https://community.n8n.io/t/freshservice-integration-got-creaed/6050/3 "2021-06-03T12:08:17Z")
@RicardoE105 Thanks for the warm welcome, it is just not actions and triggers, I would also want to send customer JSON as a reply to freshservice after a particular taste is complete. we are trying to use check\_mk and Rundeck to trigger and complete jobs and send updates back to freshservice with the progress info. Having a separate node just like Freshdesk will help in the configuration of the workflows ---
**Author:** ![RicardoE105](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/ricardoe105/32/550_2.png) [@RicardoE105](https://community.n8n.io/u/RicardoE105)\ **Post date:** [June 3, 2021, 7:46pm UTC](https://community.n8n.io/t/freshservice-integration-got-creaed/6050/4 "2021-06-03T19:46:19Z")
Not familiar with the tools you want to connect. But that sounds to me like all can get done with webhooks and HTTP nodes. Anyways, it’s always better to have a proper node. Do not forget to upvote the feature requests. The more votes, the more chances of being developed. ---
**Author:** ![Allwynpradip](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/allwynpradip/32/4989_2.png) [@Allwynpradip](https://community.n8n.io/u/Allwynpradip)\ **Post date:** [June 21, 2021, 11:51am UTC](https://community.n8n.io/t/freshservice-integration-got-creaed/6050/5 "2021-06-21T11:51:03Z")
@RicardoE105 checkmk is a infra monitong tool - [Configuration via the Checkmk REST-API](https://docs.checkmk.com/latest/en/rest_api.html) rundeck is a job scheduler- [API Reference | Rundeck Docs](https://docs.rundeck.com/docs/api/rundeck-api.html) ---
**Author:** ![ivov](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/ivov/32/1463_2.png) [@ivov](https://community.n8n.io/u/ivov)\ **Post date:** [August 18, 2021, 5:52pm UTC](https://community.n8n.io/t/freshservice-integration-got-creaed/6050/6 "2021-08-18T17:52:08Z")
Added. We will let you know when it is released. > > > This PR adds a regular node for the \[Freshservice API\](https://api.freshservice.…com). ---
**Author:** ![Allwynpradip](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/allwynpradip/32/4989_2.png) [@Allwynpradip](https://community.n8n.io/u/Allwynpradip)\ **Post date:** [August 23, 2021, 8:24pm UTC](https://community.n8n.io/t/freshservice-integration-got-creaed/6050/7 "2021-08-23T20:24:59Z")
Thanks… Any idea when the release is expected. ---
**Author:** ![RicardoE105](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/ricardoe105/32/550_2.png) [@RicardoE105](https://community.n8n.io/u/RicardoE105)\ **Post date:** [August 23, 2021, 11:02pm UTC](https://community.n8n.io/t/freshservice-integration-got-creaed/6050/8 "2021-08-23T23:02:10Z")
I would say by the end of the week. ---
**Author:** ![Allwynpradip](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/allwynpradip/32/4989_2.png) [@Allwynpradip](https://community.n8n.io/u/Allwynpradip)\ **Post date:** [September 2, 2021, 8:10pm UTC](https://community.n8n.io/t/freshservice-integration-got-creaed/6050/9 "2021-09-02T20:10:13Z")
I still see the PR in pending… Any idea what is causing this delay… ---
**Author:** ![RicardoE105](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/ricardoe105/32/550_2.png) [@RicardoE105](https://community.n8n.io/u/RicardoE105)\ **Post date:** [September 3, 2021, 12:25am UTC](https://community.n8n.io/t/freshservice-integration-got-creaed/6050/10 "2021-09-03T00:25:33Z")
Ahh, it’s under internal review. It should be out soon. ---
**Author:** ![jan](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/jan/32/9_2.png) [@jan](https://community.n8n.io/u/jan)\ **Post date:** [September 5, 2021, 6:18pm UTC](https://community.n8n.io/t/freshservice-integration-got-creaed/6050/11 "2021-09-05T18:18:55Z")
Got released with n8n@0.137.0 ---
**Author:** ![Allwynpradip](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/allwynpradip/32/4989_2.png) [@Allwynpradip](https://community.n8n.io/u/Allwynpradip)\ **Post date:** [September 6, 2021, 7:59pm UTC](https://community.n8n.io/t/freshservice-integration-got-creaed/6050/12 "2021-09-06T19:59:25Z")
Thank… Will test it out ---
**Author:** ![Allwynpradip](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/allwynpradip/32/4989_2.png) [@Allwynpradip](https://community.n8n.io/u/Allwynpradip)\ **Post date:** [October 11, 2021, 9:55pm UTC](https://community.n8n.io/t/freshservice-integration-got-creaed/6050/13 "2021-10-11T21:55:57Z")
Can the option be added to add notes to an existing ticket, be it problem, change or incident. ---
**Author:** ![RicardoE105](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/ricardoe105/32/550_2.png) [@RicardoE105](https://community.n8n.io/u/RicardoE105)\ **Post date:** [October 11, 2021, 11:35pm UTC](https://community.n8n.io/t/freshservice-integration-got-creaed/6050/14 "2021-10-11T23:35:56Z")
Can you please make a feature request? According to your description the endpoint to achieve that is [Service Desk API for Developers | Freshservice](https://api.freshservice.com/#create_a_note) ---
**Author:** ![Allwynpradip](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/allwynpradip/32/4989_2.png) [@Allwynpradip](https://community.n8n.io/u/Allwynpradip)\ **Post date:** [October 12, 2021, 4:08am UTC](https://community.n8n.io/t/freshservice-integration-got-creaed/6050/15 "2021-10-12T04:08:05Z")
Yes will make a new request