Freshservice UPDATE reporting_manager_id feature missing?

[Scuttle]

Hey there
I have a simple workflow:

Zappier gets info from an HR tool and send the info to N8N which then gets info from freshservice about their ID’s.
Issue is - There is no UPDATE Requester_Manager_ID…
What should I make? An HTTP call?
Furthermore, is the feature actually missing? Because I can see that request_manager_id is documented in the API documentation of freshservice.

Thank you!

[hrishikesh]

Could you share the relevant documentation of Freshservice where that’s a documented field? I am not seeing it here: Service Desk API for Developers | Freshservice.

In any case, if a field is not available, sadly you’d have to resort to a HTTP request.

[Scuttle]

I managed to actually create the HTTP request which works fine when entering the data manually, but I have made those 2 freshservice nodes, merged them to be 1 output and I can’t enter 2 different ID’s.
So within the URL I need the ID to be Output1
Within the reporting_manager_id value I need the ID to be Output2.
They are both named “id” so they just use the first one typed and both don’t want to be seperate. How do I bypass this?

EDIT: Changing the ID’s name to ID2 or something - just fails the value and gives error.

[hrishikesh]

You can try using {{ $input.all()[0].json.id }} and {{ $input.all()[1].json.id }}.