Halo Ticket Creation doesn't seem to be working

Questions
1

Getting errors when creating Ticket’s in Halo PSA

I receive the error Bad request please check your parameters

Here’s the error output:

NodeApiError: Bad request - please check your parameters at ExecuteContext.haloPSAApiRequest (/home/user/.nvm/versions/node/v20.19.0/lib/node_modules/n8n/node_modules/n8n-nodes-base/nodes/HaloPSA/GenericFunctions.ts:115:9) at processTicksAndRejections (node:internal/process/task_queues:95:5) at ExecuteContext.execute (/home/user/.nvm/versions/node/v20.19.0/lib/node_modules/n8n/node_modules/n8n-nodes-base/nodes/HaloPSA/HaloPSA.node.ts:468:22) at WorkflowExecute.runNode (/home/user/.nvm/versions/node/v20.19.0/lib/node_modules/n8n/node_modules/n8n-core/src/execution-engine/workflow-execute.ts:1156:9) at /home/user/.nvm/versions/node/v20.19.0/lib/node_modules/n8n/node_modules/n8n-core/src/execution-engine/workflow-execute.ts:1508:27 at /home/user/.nvm/versions/node/v20.19.0/lib/node_modules/n8n/node_modules/n8n-core/src/execution-engine/workflow-execute.ts:2065:11

Information on your n8n setup

  • n8n version: 1.89.2
  • Running n8n self hosted without docker:
  • Ubuntu
2

Hmm this is an odd one, as a workaround try using an http node with a predefined credential type for halo

3

Thanks for that, I’m starting to wonder if it’s a problem on Halo’s side… I’ve tried attacking it from many angles, but I’m not able to overcome this…

4

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