If your question hasn’t been asked before, please follow the template below. Skip the questions that are not relevant to you. →
Describe the problem/error/question
I need help configuring the AI Agent. I am trying to collect answers to 4 questions before creating a Pagerduty incident. The AI Agent works fine until I connect the PagerDuty node. Once I do that the AI Agent does not prompt the questions and goes straight to the pagerduty node.
Please share your workflow
"name": "My workflow 2",
"nodes": [
{
"parameters": {
"options": {}
},
"type": "@n8n/n8n-nodes-langchain.chatTrigger",
"typeVersion": 1.1,
"position": [
0,
0
],
"id": "f511c47f-327f-48f4-a213-53cf5fbed8a8",
"name": "When chat message received",
"webhookId": "329386f0-c3c2-4a6f-a880-ef39a6f3f103"
},
{
"parameters": {
"options": {
"systemMessage": "\nmarkdown\nCopy\nEdit\nYou will collect four pieces of information from the user.\n\n**Ask one question at a time—in this order:**\n1. “Who is the IM for this major incident?”\n2. “What is a short description of the issue?”\n3. \"What is the ServiceNow Ticket number?”\n4. \"Would you like to notify It Leadership of the issue?\"\n\nAfter the final answer, output **ONLY** a JSON object matching the schema exactly."
}
},
"type": "@n8n/n8n-nodes-langchain.agent",
"typeVersion": 1.9,
"position": [
220,
0
],
"id": "dc85e8f8-0cab-448e-928f-ce9b5bf97f0a",
"name": "AI Agent"
},
{
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4o-mini"
},
"options": {
"responseFormat": "text"
}
},
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"typeVersion": 1.2,
"position": [
160,
220
],
"id": "721d95ff-751e-4366-a571-ae9e0b578ba6",
"name": "OpenAI Chat Model",
"credentials": {
"openAiApi": {
"id": "mRf3oLWIjuDMvd3b",
"name": "OpenAi account"
}
}
},
{
"parameters": {
"contextWindowLength": 1
},
"type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
"typeVersion": 1.3,
"position": [
300,
220
],
"id": "b7afed1c-e0ab-49aa-8a71-a86e54c04223",
"name": "Simple Memory"
},
{
"parameters": {
"rules": {
"values": [
{
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "strict",
"version": 2
},
"conditions": [
{
"leftValue": "={{ $(\"AI Agent\").item.json.IM }}",
"rightValue": "",
"operator": {
"type": "string",
"operation": "exists",
"singleValue": true
},
"id": "7adfec4a-8ad4-4078-b8b4-2a2296e8265d"
}
],
"combinator": "and"
}
}
]
},
"options": {}
},
"type": "n8n-nodes-base.switch",
"typeVersion": 3.2,
"position": [
560,
0
],
"id": "44a2eea7-ef31-4b2b-b21b-2166be6d0945",
"name": "Switch"
},
{
"parameters": {
"options": {}
},
"type": "n8n-nodes-base.set",
"typeVersion": 3.4,
"position": [
740,
0
],
"id": "ccc41e36-9e47-437f-8f99-af17e1286e7c",
"name": "Edit Fields",
"disabled": true
},
{
"parameters": {
"operation": "get",
"incidentId": "f"
},
"type": "n8n-nodes-base.pagerDuty",
"typeVersion": 1,
"position": [
960,
0
],
"id": "4c47cfae-8058-4b09-a267-cade1973008b",
"name": "PagerDuty",
"credentials": {
"pagerDutyApi": {
"id": "ioIC3LK5fJ8Kf7uP",
"name": "PagerDuty account"
}
}
}
],
"pinData": {},
"connections": {
"When chat message received": {
"main": [
[
{
"node": "AI Agent",
"type": "main",
"index": 0
}
]
]
},
"OpenAI Chat Model": {
"ai_languageModel": [
[
{
"node": "AI Agent",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"Simple Memory": {
"ai_memory": [
[
{
"node": "AI Agent",
"type": "ai_memory",
"index": 0
}
]
]
},
"AI Agent": {
"main": [
[
{
"node": "Switch",
"type": "main",
"index": 0
}
]
]
},
"Switch": {
"main": [
[
{
"node": "Edit Fields",
"type": "main",
"index": 0
}
]
]
},
"Edit Fields": {
"main": [
[
{
"node": "PagerDuty",
"type": "main",
"index": 0
}
]
]
}
},
"active": false,
"settings": {
"executionOrder": "v1"
},
"versionId": "88ecda44-44d0-4001-bdde-b5b42bad3cec",
"meta": {
"templateCredsSetupCompleted": true,
"instanceId": "3d240d1dd98deacaee542330e6b3920e174c9d4ce0955ae1bd5c9f415603a167"
},
"id": "a8YKMSFjV9b0aT3m",
"tags": []
}
## Information on your n8n setup
- **n8n version: 1.90.2 Cloud
-