Help connecting SMTP email

Creating an automated email for the internship I am participating in this summer. I am trying to send emails from different accounts that I don’t have access to, so I made a new email that sends the information to a customer and cc’s a general manager from that location. I did 2FA and created an app password for that new email but it won’t connect. How can I fix this?

the host should probably be smtp.gmail.com

Had that on before still didn’t work

try ports 465 and 587
SSL/TLS should be enabled

what does “more details” reveal?

had 465 before didn’t work, tried with 587 also didn’t work. SSL/TLS has already been enabled. “No testing function found for this credential.” is what it says under more details

Hi @Teague_Schnittger

The User should be your Gmail address, not the domain email address,

Here are the settings that work for me:

After that, to send emails from your domain address, you need to add it as an alias under Gmail settings:
Settings → Accounts and Import → “Send mail as” → Add another email address

hope that solve the issue..

From what I see they are using their own custom domain with gmail (likely in workspace), so they probably shouldn’t use @gmail.com, instead they should use their own email address as user…

$ dig MX sonsray.com
...
sonsray.com.		1163	IN	MX	30 aspmx3.googlemail.com.
sonsray.com.		1163	IN	MX	10 aspmx.l.google.com.
sonsray.com.		1163	IN	MX	20 alt1.aspmx.l.google.com.
sonsray.com.		1163	IN	MX	30 aspmx2.googlemail.com.
sonsray.com.		1163	IN	MX	20 alt2.aspmx.l.google.com.

Got it thank you so much

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