HELP! Suddenly I cannot find my workflows;can it be recovered

Questions
,
1

Describe the problem/error/question

  1. Workspace: testcasetestautomation.app.n8n.cloud
  2. Your login email- aitestautomation2026@gmail.com
  3. Approximate date you created the workflows - 3rd july 2026
  4. Until yesterday i was working on my workflow , logged into a new browser with the email credentials and now i cannot find my workflows at all.
    yesterday i deleted my chrome profile but not workflows.
    what just happended
    can I get help recovering my workflows - i have 4 days left in trial and I have 3-4 workflows there. please help me recover

What is the error message (if any)?
there is no error message - i am going into the instance and it says start workflow/create . but where are my existing ones
i had taken download of one of my workflows .json . i cant attach the json here.

Please share your workflow

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Information on your n8n setup

  • n8n version: n8n@2.29.8
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main): default
  • Running n8n via (Docker, npm, n8n cloud, desktop app): n8n cloud
  • Operating system: Win 10

please help me here.

2

Hi @AItestautomation

Please send an email to support@n8n.io with the following details (which you’ve already provided here):

  • Workspace URL: testcasetestautomation.app.n8n.cloud
  • Login Email: aitestautomation2026@gmail.com
  • Issue: Workflows missing after browser profile reset.
  • Trial Status: Mention that you only have 4 days left.
3

Simply deleting a Chrome profile should not affect anything on the n8n Cloud. On the server side your workflows are live, not in the browser. Something to check first is to make sure you’re logged into the exact same workspace URL (testcasetestautomation.app.n8n.cloud) and not accidentally landing on a fresh/duplicate instance, and check if there’s a second n8n Cloud account tied to a different email that was created by mistake. If your workflows genuinely aren’t there, you will need to contact n8n’s support directly at support@n8n.io, mention the trial deadline which could help n8n give it priority. They will be able to look at your account/instance and restore it if needed.

4

Two things you can do right now while you wait on support, plus one check:

1. Bring back the workflow you downloaded. That JSON re-imports in under a minute: create a blank workflow, then open the ⋯ menu (top right) → Import from File… and pick your saved .json. Nodes and connections come back — you’ll just need to reselect your credentials, which aren’t stored in the file.

2. Make sure you’re looking at the right place with the right account. Deleting a Chrome profile can’t touch anything server-side, but it logs you out everywhere — and on re-login it’s easy to land in a different Google account than the one that owns the workspace. Search your inbox for n8n’s original welcome/confirmation email to see exactly which address you signed up with, then log in at app.n8n.cloud with that one. Also worth a look: the Overview page in the left sidebar with no project or filter selected (and the archived filter, if your version shows one) — workflows sometimes “disappear” into a project view.

3. If the right account still shows an empty workspace, then +1 to contacting support@n8n.io as suggested above — include the workspace URL and your trial deadline so they can prioritize. Your data lives on n8n’s servers, not in your browser, so there’s a good chance nothing is actually lost.

5

Yes i rechecked and im on the correct workspace. so now i have emailed support to help me . fingers crossed

6

Yes i rechecked and I agree about chrome profiles. im on the correct workspace. so now i have emailed support to help me . fingers crossed. will try the json i have and rebuild again as this json luckily that I downloaded is partial work

7

thank you i did

8

glad it mostly got sorted… adding the piece nobody mentioned, for you and anyone landing here from google later: this whole nightmare is preventable with automated backups.

n8n’s own API can export every workflow, so a small scheduled job can snapshot them all daily. i run one on my own instance after getting burned the same way. easiest version on cloud is a workflow inside the instance itself: schedule trigger → HTTP request to your own /api/v1/workflows with an API key → loop over the results → push each JSON to github (or gdrive, or anywhere). takes about 20 minutes to set up. worst case you ever lose again is 24 hours of work, not everything.

partial json tip while you rebuild: import what you have (⋯ menu → import from file), then before you reconnect credentials, do the backup workflow first :slightly_smiling_face: cheapest insurance in this ecosystem. happy to share my exact setup if anyone wants it

9

Confirm the workspace and login identity before creating anything new. Export any visible account details and ask support to check workspace ownership so a new project does not complicate recovery of the old records.