About the Role
We are a Saudi-based AI & Digital Transformation Agency building end-to-end digital systems, WhatsApp AI engines, process automations, and CRM integrations for fast-growing businesses in the Arab world and MENA region.
We are looking for a Hands-on AI & Operations Lead to help us build a fully AI-First operational hub. This is not a traditional PM role — we need a system builder, an automation architect, and a problem solver who loves turning complex operational bottlenecks into sleek, automated n8n & Make.com workflows.
What You’ll Be Building & Managing
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AI-First Operations: Designing and deploying scalable workflows using n8n, LLM APIs (OpenAI, Claude, Gemini), and custom webhooks to eliminate repetitive internal tasks.
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WhatsApp AI Automations: Building advanced WhatsApp Business API flows integrated with CRMs and AI agents for client and internal operations.
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Content Engine Automations: Setting up end-to-end workflows for multi-channel content generation, scheduling, and asset creation (text, image, reel scripts/video inputs).
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Project & Delivery Management: Leading internal dev/design projects, managing freelancers, and ensuring deliverables meet quality and architecture standards.
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Systems & SOPs: Writing clear operational documentation and continuously optimizing agency workflows.
Requirements & Tech Stack
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Expertise in n8n & Make.com: Advanced workflow design, self-hosting/deployment concepts, custom Webhooks, JSON parsing, JS/Python code nodes, Error handling, and API calls.
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Daily hands-on AI usage: Deep integration experience with LLM APIs (ChatGPT/OpenAI, Claude, Gemini) and AI Agents.
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PM & Ops Experience: Proven background leading digital projects or operational teams inside a startup or digital agency.
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Tooling: Proficient in Google Workspace, ClickUp/Asana/Notion, WhatsApp Business API integrations, and modern PM tools.
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Mindset: Extreme ownership, self-driven, and obsessed with system scalability and clean workflow architecture.
Perks & Contract Details
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Type: Long-term, ongoing renewable contract (Project/Contract-based).
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Location: 100% Remote.
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Hours: Flexible hours
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Growth: High potential to step into a core leadership role as the agency scales.
How to Apply
Please drop a reply or private message with:
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A brief introduction & your background in automation/operations (mention any experience with Middle East / GCC projects).
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Your daily AI & Automation stack (e.g., n8n nodes, Make scenarios, tools, models).
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Showcase: 1–2 real-world complex automation workflows you’ve built in n8n or Make.com (screenshots, Loom videos, or architecture descriptions are highly welcome!).
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Your weekly hourly availability and time zone.
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What’s the biggest automation or AI system you’ve managed from scratch?




