I have created a workflow to automate replies within my FB page using gemini as my agent that gets trigger with a webhook now that it is live and working how do i make the ai stop responding once an admin replies instead, how do i also make an alert to my email that a customer wants to talk to admin instead of ai
the message sender page/admin ID, stop the workflow so Gemini doesn’t reply.
If the user message contains keywords like human, skip the AI and trigger an Email node to notify you.
Store a simple handoff flag (true/false) and always check it before running the AI.
That’s all AI replies by default, stops instantly when a human steps in.
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thankyou for the insight, I understand the idea but i don’t know how to implement it
do i add another if node? if need to add an if node where would i connect and and what json condition will i put