How do I send a WhatsApp message and Wait for the response?

Hello guys,
I’m working on a workflow integrated with the WhatsApp Cloud API. At one step, I need to ask the user for a confirmation.

Right now, I’m sending a button reply with Yes / No, but the problem is that this response triggers the entire workflow again.

I’m looking for a solution similar to the “Send message and wait for response” node, but without using an external link.

Do you know any workaround for this? Maybe using the Wait On Webhook Call node?

Thanks!

1 Like

Hey @MGV_Tech

if you need ‘Send message and wait for response’ node for WhatsApp i recommend considering this node

And in this Business Cloud you get a series of all the actions you require such as

So this might make your flow easier to maintain without any custom HTTP or webhook request, and this is pretty stable i also use this node. Let me know if you need any help with that!

Cheers!

@MGV_Tech You’re right that the “Wait On Webhook Call” node is the solution here.

Do you need help setting it up?

Thanks! The issue is that this node sends an external link to the user, and I want to avoid that.
I need the user to stay entirely inside WhatsApp (no browser/link step).

I’ve tested this approach before, but the results weren’t great. Several people mentioned that it breaks the conversation flow and leads to a poor user experience.

That’s why I’m looking for an alternative that works fully inside WhatsApp.

Yes! I’m using a WhatsApp Trigger at the beginning of the workflow, so it fires every time a new message arrives at my number.

How can I link this trigger/webhook with a Wait node?

@sergeys If you need to see anything from my workflow, I can share it. I appreciate the help!