How do we troubleshoot a 502 issue with n8n?

Questions
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1

Describe the problem/error/question

We self-host n8n. But the person who set it up for us no longer works with our company and we can’t figure out how to fix our issues. We’re considering switching off of self-hosted back to hosted by n8n. We’re getting a 502 error message right now and can’t access our automations so we’re basically screwed until we figure it out and we have multiple clients that use our automations. I don’t know anything else about it other than we access n8n via https://n8n.digitalkanvas.dev/

What is the error message (if any)?

502

3

Hi @jakemorrison :wave: Sorry this has happened to you!

Do you have access to any of the configuration files, settings, etc. where n8n is being ran? That sounds like the server might have been stopped :thinking: