How to get in touch with support quicker

[Aryan_Arora]

We are getting this error:

Support is yet to get back to us and we aren’t getting the magic link. We have checked spam. It’s almost certainly a billing issue, since we made some billing changes in October. Any ideas on how to get in touch with the team quicker?

[Mahi_Mahenthiran]

Fix:

1. Go to https://YOUR_SUBDOMAIN.app.n8n.cloud/admin

2. If not working → email [email protected]

   Subject: Workspace Offline (404)
   
   Hi team,
   My workspace shows "No workspace here (404)" after billing changes in October.
   Please reactivate or guide me to fix billing.
   
   Workspace: https://YOUR_SUBDOMAIN.app.n8n.cloud
   
   

3. For urgent use → run local:

   docker run -it -p 5678:5678 n8nio/n8n