I successfully set up an AI Agent using n8n that responds via the web and Instagram. However, I need guidance on how to make the bot stop responding when a human intervenes in the conversation.
Is there a way to achieve this in n8n? I’ve been searching for a solution but haven’t found the right approach yet. Any suggestions or ideas would be greatly appreciated.
What I would do is get the specific identifier from either instagram, telegram etc. for the admin that might answer the user. Use that identifier to deactivate the bot for that specific user for the next 24h messages. Other than that I do not know of a way to programatically prompt n8n out of the process when a human intervenes
You could have keywords that deactivate the bot, such as the names of humans, for example: “Hello, I’m Luigy, how can I help you?” and detect the “luigy”