Hi @Sayeeda_Badebade,
Try setting the credentials up as shared by Liam in this community article:
Oauth2 Token Not Refreshing.
It helped us solve our Zoho credentials problem.
The part we were lacking was adding an additional Redirect URI to the Zoho app. (e. g. https://salesiq.zoho.in)
Make sure you take into account where your data center is and adjust the URL’s accordingly.
2 Likes