I’m trying to trigger a workflow whenever a ticket is created in HubSpot. The HubSpot Trigger node works fine for “contact.created” and other events, but “ticket.creation” fails. After adding all required scopes (crm.objects.companies.read, contacts.read, deals.read, crm.schemas.companies.read, contacts.read, deals.read and oauth) I receive the following error when activating the workflow:
Problem running workflow – Bad request – please check your parameters.
HubSpot Trigger: To subscribe to these events your app must require certain scopes defined in “errors”. Update your app’s auth configuration to fix this.
I tried adding the “ticket” and “conversations.read” scopes to the private app, as well as webhooks-read and webhooks-write. However, when I include these scopes, re‑authorizing the credential fails (the consent screen flashes and the scopes aren’t applied).
Workflow
Steps to reproduce
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Create a HubSpot developer app and add the scopes listed in the n8n docs (crm.objects.companies.read, crm.objects.contacts.read, crm.objects.deals.read, crm.schemas.*.read, oauth).
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In n8n (v <coloque sua versão>, self‑hosted/cloud), add a HubSpot Trigger node.
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Choose the event “ticket.creation”.
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Activate the workflow.
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Observe that the node fails with the error above.
What I’ve tried
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Added
webhooks-readandwebhooks-writescopes as suggested in another thread, community.n8n.io. -
Added
ticketandconversations.readscopes; however, HubSpot refuses to reauthorize when these are included in community.n8n.io. -
Verified that other events (e.g., contact.created, deal.propertyChange) work with the same credential.
Information on your n8n setup
- n8n version: 1.113.3
- Running n8n via n8n cloud
- Operating system: macOs 26.0.1

