I am looking for ways to connect open.ai chatbots with CRMs

Does n8n have the ability to connect a chatbot to CRMs that don’t offer built-in chat widgets? Such as Salesforce.

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Hi Joan, welcome to the community!

Yes, in theory, absolutely, though it would take some technical knowledge and familiarity with the Salesforce API documentation. But it would hypothetically be possible to use our AI Agent node and a custom AI tool built in n8n to consume information from your CRM of choice (Salesforce in this example) as context during a conversation with the bot.

Some helpful resources:

Happy building!

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