I recently built a system that:
• Reads incoming support emails
• Uses AI to classify the customer’s issue
• Routes the request to the correct department
• Sends an automated response
• Validates AI results before routing
• Automatically retries failed requests
• Stores failed tickets and recovers them later
The system can be customized to your existing departments and APIs.
If your team spends a lot of time manually sorting and forwarding customer-support emails, I can show you a short demo of how it works and discuss whether it would fit your workflow.