I can't activate my license key

Questions
1

Hello,
I just starting using n8n as a self host and i tried to activate my license key but i’v got a message :

Activation failed

Activation key has already been used on this instance
Activation key has already been used on this instance

i run it using npm and i already tried to clean cache but it didn’t work…
can you send me a new key/help me figure it out?

2
  1. Check if the license is already active
    Run this command from your project root to inspect your current license status:

bash

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npx n8n license:status

If it says “valid” or “active”, you don’t need to re-activate.
2. If activation is stuck or cached, delete the license file manually:

bash

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rm ~/.n8n/license.json
  1. Then re-activate with your key:

bash

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npx n8n license:set YOUR_LICENSE_KEY
  1. Restart n8n:

bash

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npx n8n

If it still fails, contact [email protected] with your key and instance ID — they’ll reset it.

3

I have just installed n8n for the very first time on my Windows PC.
This is a completely fresh installation, and I have not attempted to activate any license keys before this.
When I tried to activate my license key (which I received via email), I immediately received the error message: ‘Activation key has already been used on this instance.’
My activation key is: 49847adb-27d0-43e5-8760-712428c7e3a0
My n8n version is: n8n version is 1.102.3.
I am self-hosting on Windows via npm.
Since this is a first-time activation on a fresh instance, I believe the issue is on your license server side with the key itself. Could you please investigate this key’s status and provide a working key or reset its status for me?

4

What’s the response when you’re typing n8n license:status?

5

"Error: Command “license:status” not found

6

"Error: Command “license:status” not found

7

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