Increase workflow executions - no response from sales

Questions
1

I have sent 2 emails over the past month to try to increase our workflow executions that have received no response. Considering this is not self serve, what else are we supposed to do here?

2

Hi @Tilly_James

If you already have a paid subscription and want to move to a higher tier:

  1. Open n8n and navigate to the side panel.
  2. Click on the Admin Panel.
  3. Go to Settings or open the Manage section.
  4. Click the Change plan button.
  5. Select your desired plan and follow the on-screen instructions to complete the upgrade.
3

Thanks for the response.

That takes me to this page, where I’m directed to email to increase my executions, which I’ve done twice in the last month

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4

Did you insist on a permanent plan upgrade instead of increase workflow executions in your email?

6

Yep I did

Is there anyone from n8n that can answer this please? Thanks

7

Tilly_James, you still need n8n staff for the actual cap change; the community cannot raise it. The next email should read like a capacity request, not a generic sales note: workspace URL, current cap, target executions/month, business deadline, and the two dates you already emailed. Keep account email/workspace URL out of the public thread; if you want help tightening the wording, post only the current cap and target count here.

8

Does anyone from n8n monitor this community? I just need to speak to someone from their team. Email does not work.