Information loss in N8N flows

Questions
1

Hello, on January 13, 2026, we created two flows in our account and made modifications to others. Yesterday, January 14, it wasn’t working. Today, it reported a payment error, which we resolved, but we couldn’t find the flows and modifications we had created.
My n8n version was automatically updated and it deleted the prompts of agents that were running.

Describe the problem/error/question

What is the error message (if any)?

Please share your workflow

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Information on your n8n setup

    • n8nVersion: 2.3.5

    • platform: docker (cloud)

    • nodeJsVersion: 22.21.1

    • nodeEnv: production

    • database: sqlite

    • executionMode: regular

    • concurrency: 20

    • license: enterprise (sandbox)

    • consumerId: 00000000-0000-0000-0000-000000000000

2

The issue is that your flows and modifications from January 13th are missing after an update. Since you are using the cloud version with Docker, it’s possible there was an issue during the update process.

I recommend checking the n8n logs for any error messages related to the update or database. You might also want to contact n8n support directly, as they can investigate your account’s activity and potentially restore the lost workflows.