Describe the problem/error/question
I recently updated to 2.22.4 but now I can’t access Insights page and it says I have to pay, I have a pro subscription on the cloud and used to have access to this before.
What is the error message (if any)?
Upgrade to access more detailed insights
Information on your n8n setup
- n8n version: 2.22.4
- Database (default: SQLite):
- n8n EXECUTIONS_PROCESS setting (default: own, main):
- Running n8n via (Docker, npm, n8n cloud, desktop app): n8n cloud
- Operating system: macOS 26.5
@Ali_Sahlolbei sounds like a plan-recognition issue after the upgrade — Pro should keep Insights access. shoot help@n8n.io a note with the screenshot + ur instance URL, theyll verify the license tier is reading correctly on 2.22.4. is anything else from ur plan tier missing or just Insights?
You are experiencing a feature-gate bug introduced in version 2.22.4, where the Insights module is failing to recognize your Pro subscription and is incorrectly treating you as a free user. While your account is correctly identified as Pro in your billing settings, the detailed dashboard remains locked despite your entitlement to 7-day insights. To resolve this, try logging out and clearing your browser cache to refresh the license state, or verify that your user role is set to Owner/Admin; if the issue persists, you should contact n8n Cloud support, as this is a platform-side regression that requires a fix from their team.
Does that help, @Ali_Sahlolbei ?
