Instance is currently offline

Questions
1

I upgraded my plan, but the instance status is offline. Can anyone tell me why the instance is offline?

2

Hi

I assume this is an n8n cloud instance? Can you submit a request to our support team ([email protected]) if you haven’t already? Drop your instance name here or in a direct message and I will follow it up.

Many thanks,
Jon

3

Yes, and already oppened a ticket on support.n8n.io

1 Like
4

Ticket id: 29279

1 Like
5

Thanks so much for raising the ticket and sending me the ID. I redeployed your instance and can see its now online. You should also see a reply from me on the ticket.

Thanks

  • Jon
2 Likes
6

Thank you, instance is online now

1 Like
7

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