Instance is offline for new user

Describe the problem/error/question
I subscribe for n8n cloud and the instance is offline, I tried to restart several times without success

What is the error message (if any)?
Currently offline when I log in.
When I try to restart → Successfully triggered restart. Your instance is restarting → Currently in progress → then Currently offline

Running version [email protected]

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Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system: