Issue accessing MS shared account

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1

Hi ,
I am trying to get emails on my company account . We are using outlook shared emails. When I try to connect my account , I get this error :
Need admin approval

n8n cloud
n8n GMBH
n8n cloud needs permission to access resources in your organization that only an admin can grant. Please ask an admin to grant permission to this app before you can use it.

Our IT says : Unfortunately, that will not work, I won’t receive that request. It is only seeing if your email is an admin account.
Any help is really appreciated

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This “Need admin approval” error occurs because your organization has configured Microsoft 365 to require admin consent for third-party applications like n8n. Here are your options:

• **Ask your IT admin to grant consent** - They need to approve the n8n application in your organization’s Azure AD portal, even though they said they won’t receive a request directly

• **Request a custom app registration** - Ask your IT team to create a dedicated Azure app registration for n8n with the necessary permissions (like Mail.ReadWrite) and provide you with the client ID and secret

• **Use application permissions instead of delegated** - Your IT admin can set up the app with application-level permissions that don’t require individual user consent

Based on the [community.n8n.io]( Cannot authenticate to Outlook 365 ) discussions, many users have resolved similar authentication issues by working with their IT teams to properly configure the Azure app registration with the right permissions and tenant settings.