Issue On Ticket Created Hubspot Trigger

[LuisM]

Hi everyone! I new in n8n and I have an Issue trying to use the Hubspot Trigger Event On Ticket Created, I tried On contact created and it works, but when listening to tickets I cant get it work, could you help me?

I put the developer API key, the App Id, the Client Id and Client Secret

I added the Hubspot required scopes for n8n:

When I create a ticket I get a Bad request error, because I don’t have permissions to listen ticket creation

But when I add the tickets scope to the App:

I get the following error trying to reconnect my app with the new scopes:

Thanks in advance

• n8n version: 1.75.2
• Database (default: SQLite):
• n8n EXECUTIONS_PROCESS setting (default: own, main):
• Running n8n via (Docker, npm, n8n cloud, desktop app): n8n cloud
• Operating system: Windows 11

[gualter]

hey @LuisM

Welcome to the community! We have a hubspot node auth docs here: HubSpot credentials | n8n Docs

which contains a link for instructions on setting scopes. I think you’re missing a few write permission for certain scopes. Can you double check your configs on this?

Hope this helps!

[bmoron]

@LuisM I’ve got the exact same issue. Did you figure out on how to trigger the workflow on a new ticket from HubSpot? Other triggers seem to work (i.e. creating a contact).

[AndreF]

Same problem here. I’m trying to get a new ticket trigger… same error as @LuisM