Issues on connecting the n8n webhook to the Instantly webhook

Hey there, i need some help please, I’m not sure why my n8n webhook isn’t receiving anything when connected to an Instantly webhook, even though it’s assigned to a campaign

Hi Sandrinah_RASOAMIHAN welcome to n8n community :n8n:

could you please provide more detailed information, such as the following? And if possible, could you share your workflow?

Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
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Hi, thanks for getting back to me! Here are some details about my n8n setup:

  • n8n version: 1.90.2
  • Database (default: SQLite): I’m not sure where to find this, as I’m using n8n Cloud
  • n8n EXECUTIONS_PROCESS setting (default: own, main): Also unknown due to n8n Cloud usage
  • Running n8n via: n8n.cloud
  • Operating system: n8n.cloud

Okay, thank you. Could you please provide a screenshot for an overview of the issue? I cant see your inputs and outputs when making a request to the webhook.

My workflow is active, and I’ve set up both the test and production URLs in Instantly’s webhooks, but nothing is happening. I was expecting to capture events from my campaign through the webhook, but it seems like it’s not working

Can you try with this? just copy it to your new workflow and test it out and share the output from your request

I’ve just test it

How do you test calling that webhook? Do you use an HTTP request node, or do you just fill it in on some platform’s feature?

I copied the URLs of my test and production webhooks into the Instantly dashboard, selected the campaign, and set the event to ‘All’, but nothing is happening. By the way, could you remind me what you were referring to?

Based from instantly docs, they will send POST Request to your webhook so you need to change the webhook method like this

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I’ve already tested the POST method, but I’ll try again and send you the result

Yes thank you so much, it’s working now! I was really confused and had no idea what to do anymore. I truly appreciate your help

You’re welcome. Please mark the thread that provided the :white_check_mark: solution for you, so it can help other members who might encounter the same issue.

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