Issues with Jira Node in n8n - Unable to Fetch Issue Details

Questions
,
1

Exploring n8n for the first time to work on a POC so please don’t mind if I have missed some details.

Describe the problem/error/question

When I use the Jira node to fetch issue details in n8n, I receive a sign-in page for Microsoft online services instead of the issue details.

Initially, I was encountering an “Unable to load certificate” error. I managed to bypass this by setting the NODE_TLS_REJECT_UNAUTHORIZED environment variable to '0' in my Docker container.

Afterward, I was able to successfully authenticate my Jira credentials in n8n. However, when I tried to use the Jira node to fetch issue details, I received an unexpected response. Instead of the issue details, I received a sign-in page for Microsoft online services.

What is the error message (if any)?

There is no explicit error message. However, the response from my attempt to fetch issue details is a Microsoft login page, not the expected Jira issue details.

Share the output returned by the last node

Sign in to your account

Information on your n8n setup

  • n8n version: 1.39.1
  • Database (default: SQLite): default
  • n8n EXECUTIONS_PROCESS setting (default: own, main): default
  • Running n8n via (Docker, npm, n8n cloud, desktop app): Docker Desktop
  • Operating system: MacOs
2

Hi @TeCoe_POC, thank you for reaching out and we’ll be happy to try and unblock you from working on your poc.

Do you mind sharing a bit of your workflow with us so that we can replicate that behavior?

This all sounds very odd. Do you only encounter that response with the NODE_TLS_REJECT_UNAUTHORIZED environment variable set to 0?

5

nvm… It was some proxy issue on my workstation. Jira node is working as expected.

6

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.